VTIS remote maintenance

Have you purchased a video surveillance system from VTIS and have a problem? With VTIS remote maintenance, our system technicians dial into your video system and rectify the problem. Simple, fast and cost-effective.

1. start Teamviewer

Before you call us, please download TeamViewer and start the software.

2. contact VTIS Support

Please call the following number to be put through to an available system technician: +49 231 880857 - 0

3. communicate session number

Tell our system technician your ID and password. Our service technicians then connect to your PC via a secure connection.

Your video system is now being serviced

Our system technician will now rectify any errors on your system. Please note that additional costs may be incurred depending on the work involved. The system technician will inform you of this at the appropriate time.